Digital Financial Services Diagnostic for Honduras

In 2017, SIA conducted a national diagnostic of all digital financial services products (DFS), regulatory policies, and use cases in Honduras to develop a whole of market landscape for the USAID Mission. Conducted interviews with key USAID implementing partners working in agriculture, security, and local governance strengthening to provide recommendations on how the current state of the DFS market could both assist USAID programs while also providing insights on how USAID could help improve the DFS ecosystem write large. Held internal working session with USAID Mission to reveiw recommendations, and a larger workshop that included all USAID implementing partners to review results and recieve feedback on key recommendations.

Geospatial Mapping to Support DFS Ecosystem Expansion in Haiti

In June 2015, as part of the USAID Haiti Integrated Financing for Value Chain Enterprise (HIFIVE), SIA designed, implemented, and managed a geospatial mapping exercise to support interested parties in the Haitian economy strengthen and expand the DFS sector, with an emphasis on identifying potential DFS acceptance points. SIA trained and managed five Haitian GIS teams to physically collect field information over a two week period. This included developing necessary training modules, simulation exercises, field protocols, and digital survey instruments. A data visualization tool was developed based on a geo-coded database to allow authorized users to filter, navigate, and discover tailored data collected for over 1,000 unique points taken in the Commune of Croix-des-Bouquets.

Landscape Assessment: Intersection of DFS & Ag Payments in Haiti

In April 2015, as part the HIFIVE initiative, SIA undertook an evaluation of supply and demand dynamics of the DFS sector in Haiti with a particular focus on the potential integration of DFS into the agriculture sector. An analysis was conducted of the strategic commitment, operational readiness, and network performance of DFS providers as well as the suitability of their product offerings for market segments that reside, do business, or operate, in rural areas. The report also explored the financial/payments needs, perceptions, and patterns of behavior of market segments that have either already begun to experiment with DFS products in rural environments or that represent users whose adoption would be necessary to stimulate service expansion throughout the agricultural sector in a commercially viable way.

small grant facilities in ecuador

Administered and managed eight small grants to USAID implementing partners and other organizations working in six different countries to support their transition from cash to digital payments and to document those lessons learned. Case study snapshots are available on the NetHope Solutions Center.

Correspondent Agent Banking Strategy & Low Income Banking Product Design in Haiti

In 2012 and 2013, SIA provided technical assistance to the second largest commercial bank in Haiti as part of an IFC-funded project to design and pilot a correspondent agent banking network. The bank’s strategy was to leverage the existing network of its money transfer affiliate, which includes a range of agent types , to provide alternative locations to conduct core banking and additional transactions via a card-based/POS terminal deployment. The project included four main phases: market study, product design and development, pilot planning and execution, and agent network expansion.


activity-based costing assessment in haiti and guatemala

SIA undertook an Activities-Based Costing (ABC) assessment of 6 markets where Catholic Relief Services (CRS) operates, focusing on current payment methods (i.e. check, cash, or paper voucher) and channels (i.e. MFIs, money transfer outlets, post offices) and viable alternatives, digital or otherwise. Process maps for each payment modality were developed to identify the number of unique steps, relevant staff, time to execute, and associated fees/charges. A comparative analysis was then undertaken, culminating in the development of a country-specific business case for migrating to different kinds of payments along with recommendations for potential modifications to existing policies and processes to facilitate the migration to new methods.