Nick has worked for over seven years in digital financial services (DFS)—including branchless banking, mobile money, and e-vouchers. His work has centered on market research to support requirements definition for service providers to improve existing offerings or more effectively target new consumer segments; agent network strategy, build-out and management; DFS project pilot implementation and evaluation for NGO and public sector clients; as well as general program monitoring and evaluation involving the integration of digital technology to provide financial services to unbanked or under-banked populations.

He has worked with a range of clients, including the IFC, World Bank, UN and USAID, to mobile telecommunications companies, financial institutions, digital payments companies as well as Mercy Corps, Catholic Relief Services, CARE, and PACT. He has in-country project experience in Senegal, India, Bangladesh, Morocco, DR Congo, Tanzania, Kenya, Malawi, Indonesia, Haiti, and Georgia and has supported project engagements in Afghanistan, Ghana, Cote d’Ivoire, Sierra Leone, Liberia, Zambia, Zimbabwe, and Egypt.